Cataracts

Automated Patient Education made easy

Improve patient engagement through automated delivery of video education, sent via text message, at the height of interest and time of need.

We believe that:

the right information delivered the right way from the right source at the right time...

Has a profound impact on patient outcomes and practice performance.

What is a journey?

A journey is a series of videos that explain a procedure, or set of relevant procedures, sent via text message to your patient at the time of inquiry, or prior to an appointment or consultation. These videos are focused on providing important information on what to expect for outcomes, benefits, and financing options.

Preview our new Cataract Journey

Covering everything from cataract surgery, treating astigmatism and presbyopia, advanced technology lenses (including LAL), and financing options, this series will help you increase your conversion rates of premium lens adoption.

Benefits you can expect for your practice:

There are many benefits to automating your patient education experience. From driving awareness to your existing services, ensuring consistent messaging, and reducing operational burden, our data demonstrates three primary benefits you can expect:

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More Efficient Consultations
When patients walk in the door already knowing the information you need them to know, you spend less time on education and more time on creating the best outcome for them.
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Reduced No-Shows for Appointments
Informed patients are more confident in the outcome they expect to achieve, and the provider who is treating them, making them more likely to show up for their appointment.
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Higher Adoption of Premium Services
Patients who understand what premium options are available to them before their consultation are more likely to upgrade to achieve a better outcome for their health.
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Opt-in Rate

Cataract patients chose to opt-in to the video education Journeys sent to their mobile device at a rate of 62%.

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Completion rate

Of the patients who opted in to view the cataract journeys, 82% watched all videos in the series.

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Conversion rate growth

Practices that used the cataract journeys to educate on out-of-pocket premium upgrades saw an average conversion rate growth of 52%.

Ready to get started?

Click the link to sign up for a free 30 day trial and see how you can automate, and transform, patient education in your practice. No credit card required.