Meridian, Idaho — May 29, 2025

Meridian, ID — May 29, 2025 — Clarity Technologies today announced the launch of its Audiology Video Library, a new tool within the company’s Practice Performance System, designed to help audiology clinics improve patient education, reduce no-shows, and increase treatment conversions—without adding more staff.

Delivered automatically to new patients before their first visit, the professionally produced videos explain what to expect at the appointment, the value of hearing care, answers to common questions, and the importance of following through with treatment. The result: more informed patients, less time spent on repetitive front-office conversations, and a consistent, confident patient experience from day one.

"At Clarity, we’re focused on solving the real operational challenges audiology practices face every day. The Audiology Video Library is a direct response to what providers have told us they need—smarter systems, not more complexity. By automating patient education, we’re giving practices a way to improve outcomes, reduce no-shows, and grow sustainably—without overwhelming their teams." — C. Lloyd Mahaffey, CEO, Clarity Technologies

Key Benefits for Audiology Practices:

• Automated delivery of pre-appointment education videos
• Fewer no-shows and better patient follow-through
• More time for staff by reducing repetitive explanations
• Consistent messaging for every patient, every time

Backed by a team of industry professionals, including leading ENT and audiology experts Dr. Geoff Trenkle and Dr. Seilesh Babu, the video content is clinically informed and tailored to the real-world challenges audiologists face—especially as the industry adapts to trends like over-the-counter hearing aids, increased demand for care, and staffing limitations.

"Patient education is one of the most overlooked drivers of treatment success in audiology. The Clarity Audiology Video Library solves that by delivering clear, consistent, and clinically sound information before patients even walk in the door. It’s an efficient, scalable way to build trust, reduce no-shows, and improve outcomes—without putting more pressure on staff." — Dr. Geoff Trenkle, DO, Founder & CEO of Los Angeles Center For Ear, Nose, Throat and Allergy; Founder and CEO of Los Angeles Center for Hearing and Balance

"One of the biggest challenges we face in audiology is the lack of awareness around what modern hearing care truly offers. Patients are often surprised by the level of customization available with today’s technology, and we find ourselves repeating the same explanations with each visit. By automating patient education through Clarity’s Audiology Video Library, our patients arrive with the foundational knowledge they need—allowing us to focus on personalized care and making our consultations far more effective." — Dr. Seilesh C. Babu, MD, Neurotologist and President, Michigan Ear Institute; Program Director, Henry Ford Warren Otolaryngology Residency Program, Assistant Professor, Department of Otolaryngology Wayne State University

Discover the Clarity Difference

To learn more about how the Audiology Video Library and Practice Performance System can help your clinic streamline operations and improve the patient experience, visit: https://clarityperformance.com/grow-your-audiology-practice-with-clarity

About Clarity Technologies

Clarity Technologies, the creator of the Clarity Practice Performance System, offers an innovative software platform designed to help medical practices educate patients and optimize operations to increase practice profitability. With this innovative software and a customer-focused approach, practices are able to enhance staff efficiency, increase revenue, and improve the overall patient experience.